SEK Genetics is open for business Monday – Friday, 8:00 am – 5:00 pm Central time.
SEK is closed on the following holidays:
New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
*****COVID-19 UPDATE!!*****
We ask that you make sure that the address that you are shipping to is open, available, or FedEx/UPS will deliver there. Please be aware that some shipments are being delayed; FedEx and UPS will NOT guarantee ANY shipments during this time!
***We do NOT ship semen tanks over the weekend, unless previously arranged with SEK Genetics***
Orders placed after NOON CST will NOT be shipped out until the following day.
Example: If a semen order is placed on a Thursday and is a 2 day ship, the order will wait until Monday to ship.
All orders are dependent on shipper availability and weekend/holiday conflicts.
All prices on semen and supplies are subject to change without notice.
Frozen semen and embryos are shipped via FedEx or UPS ground in a vapor shipper. Vapor shipper tanks are designed to absorb the liquid nitrogen into a reservoir; therefore liquid may not be visible inside the tank. Transfer semen/embryos IMMEDIATELY to your tank, these tanks are designed for shipping not storage. The delivery service that dropped your tank off will usually be back the next day to pick up the tank.
**All tanks shipped during Holidays are NOT guaranteed. **
UPS Time in Transit Map **Time in transit is not guaranteed.**
Fed Ex Time in Transit Map **Time in transit is not guaranteed.**
Returns Policy
For any questions or concerns about needing to return a product to SEK Genetics, please call us at 800-443-6389. Thank you.
Shipping
We ship throughout the United States ONLY.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Days in transit starts on the first full day in shipment (the day after the order is placed), not the day ordered. Example: 2 days in transit- If it was shipped on Monday it delivered on Wednesday.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Tank Return Instructions
Upon receiving the shipper tank please transfer the semen from the shipper to your storage tank. Verify that you have received the bulls and quantities you ordered and place the shipper tank back where UPS or Fed Ex dropped it off. A driver will return the next day with a call tag to pick up the tank. Please notify us within 24 hrs of any problems with your order.
Privacy Policy
SEK Genetics values our customers and respects your privacy at all times. We collect personally identifiable information about you during your check out process through our online shopping cart and payment gateway. We may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. In an effort to improve your shopping experience and to communicate with you about our products, services, and promotions, we may use some information, such as your email address to contact you at a later date. We do not share your personal or financial information with 3rd party companies. You may request deletion of your email address from our files by contacting us.